Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. We will contact you if there is a significant delay.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Australia: 3–10 business days
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International: 7–21 business days
Delivery times may vary due to carrier delays, customs processing, or peak periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
International Shipping
We currently ship to selected international locations. Customers are responsible for any customs duties, taxes, or import fees that may apply.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date. We will do our best to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact us through our website or email support.